When Textbooks Fail: Delivering Solutions for Urgent Academic Needs
The call came at 11:00 PM on a Thursday. A university lecturer had discovered that her textbook shipment from another supplier had been printed with the wrong interior file, with three hundred copies of someone else's book bound in her covers, and she needed correct copies for her Monday morning course launch with forty-eight hours remaining.
That was September 2023.
She had...
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